Auction Sales - Keeping Customers You Worked So Hard To Get!
by Steven Woodward
If you've studied business concepts you know that finding a customer can be the most expensive part of the sales process. Once you've got a customer why not maximize the money you've already invested in the effort?
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eBay Suspensions Resulting From "Server Errors"
by Terry Gibbs
I thought this was an odd event, but over the past few weeks I have gotten emails from other readers saying their eBay accounts had been suspended for no apparent reason. A note here. I am talking about REAL suspensions. Not the fraudulent emails we are all familiar with. These emails are DIFFERENT from the common spoof emails. They do not contain links in them, or ask for any input or response.
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An eBay Seller’s Checklist
by Kirsten Hawkins
Being a seller is a lot of responsibility, and sometimes you might feel like you’re not doing everything you should be. This simple checklist will help you keep on top of things.
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How To Create Your Own eBay About Me Page
by Tim Knox
Regular readers of this newsletter and my newspaper column know that I am a big fan of eBay's About Me Page feature. This is a special page you can create as part of your eBay account that is linked from your eBay ID (with a little About Me icon).
You can use your eBay About Me Page as a sales tool. Customers can click on your About Me icon to get to your About Me page, which you can set up to include information about you, your interests, and
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How To Make Big Money On eBay Selling Other People's Stuff
by Tim Knox
Since eBay launched the Trading Assistant program last year, over
50,000 eBay sellers have registered as Trading Assistants to help
other people sell their goods on eBay. As a result, eBay consignment businesses have sprung up all over the United States and are now starting to appear in Germany and the UK. This means opportunity for you...
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How to Respond to an eBay Buyer’s Complaint
by Kirsten Hawkins
At some point in your eBay selling life, one of your customers is going to send you a complaint. As long as you respond to it properly, however, it’s easy to keep a complaint from turning into a crisis.
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How To Use Feedback On eBay
by Jason James
As an Internet savvy ebay business owner, you have undoubtedly had a friend or family member come to you at some point to ask whether or not it was okay to purchase from a certain Internet business. You might have found this humorous. As someone who regularly makes sales and payments online, you aren't even remotely afraid of being scammed. If something is a scam, you can spot it from a mile away.
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Think Before You Bank on the Web
by Bill Knell
Getting a product noticed on the web can be a very expensive lesson. More then a few online merchants invested all their efforts in one online marketing plan, made money and then lost big. Others never even made it out of the starting gate. Here are some simple ways to avoid complete online financial failure:
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Selling Digital Downloads Via eBay Classifieds Is Still A Crap Shoot
by Tim Knox
Last week I told you that eBay had decided to ban the sale of digital downloads via its traditional auction system. This means that digital media sellers will have to deliver their goods via CDs or DVDs, or post them for sale on the eBay Classified system. This week I'm hearing from lots of folks who have tried to post sales to the eBay Classifieds only to be denied the privilege of doing so or having the ad cancelled by eBay for policy violations that no one - not even eBay staffers - seem to understand. Once again eBay has everyone confused and upset. Same stuff, different day.
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Is The eBay Fee Increase Actually Good For Business?
by Tim Knox
This will be the fifth rate hike in as many years for the auction giant and should really come as no surprise. Price hikes are a normal course of business. It was the size of the hike that has many sellers upset.
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